Privacy Policy

At Body Renew, we respect your privacy. This privacy policy explains how Body Renew, through its website or app, may collect, use, and share information about you. Since this policy may change over time as we modify or expand our services, we suggest checking periodically to understand how we treat your personal information. Your use of this website and its services constitutes your agreement to Body Renew using information about you in accordance with this privacy policy.

I. What information do we collect?

Currently, BodyRenewAlaska.com gathers information from you (such as name, email address, business and/or home address, age, zip code, and fitness preferences) strictly for contact purposes when users opt to fill out an email submission form to inquire about our company and membership. In some cases, we ask for other optional information, including additional contact details and certain demographic information (such as phone number and gender).

II. How do we use your information?

We may use your information for purposes, including providing and servicing your Body Renew membership, offering member support, managing the Body Renew website and app, communicating special offers, promotions, and updates about our company via email and/or text message, and compiling usage statistics and other data regarding the use of website services.

III. How do we use your email information?

At Body Renew, we respect your concerns about privacy. We collect email information to provide a more personalized and relevant experience. If you give us your email address when you inquire about membership, request a free trial guest pass, or sign up, we will send you emails about exclusive offers, news, and new club openings. If you have previously opted out of receiving emails, providing updated information will act as an ‘opt back-in.’ To opt-out of receiving promotional emails, simply click the unsubscribe link at the bottom of any email. Although we strive to update our email list as frequently as possible, you may receive another contact before we can remove you. Please note that you will continue to receive Member Services-related communications as they pertain to your member account. Body Renew may use any contact information on file (including email, mailing address, phone, or fax) to communicate with you about day-to-day administrative activities, such as freeze requests, online purchases, and important service alerts.

IV. How do we use your phone number?

If you provide your mobile telephone number, you consent to receive SMS text alerts from Body Renew and confirm that you are the customary user of the phone number submitted. Text alerts may be sent using an automated dialing system. Your consent is not a condition of purchasing any goods or services and may be revoked at any time, including by responding “STOP” to any SMS text alert you receive. Message and data rates may apply.

V. How we share your information:

We may share your information in the following ways:

With third-party vendors: We employ other companies and individuals to perform functions on our behalf. We may disclose your information to third parties for purposes including tracking, processing credit card payments, filling your orders, improving site functionality, performing statistical analyses, delivering promotional emails, providing marketing assistance, and customer service. For example, we must release your credit card number to confirm payment and release your mailing address to the delivery service for products ordered. These third parties have access to personal information needed to perform their functions but may not use it for other purposes.

We share the following categories of information about you for business purposes:

• Identifiers

• Internet or other electronic network activity information

For legal reasons and to protect Body Renew: We may release account and other personal information when necessary to comply with the law, enforce our Terms of Use, or protect the rights, property, or safety of Body Renew, LLC, our users, or others. This includes exchanging information with other companies and organizations for fraud protection.

VI. Do we use cookies?

We use cookies to enhance your experience on our website. For example, cookies enable us to remember the specific location or club page you have visited, so you don’t have to select it again on your next visit. You can set your Internet browser to warn you when a cookie is sent or disable cookies entirely. Refer to your browser’s Help menu for instructions. Disabling cookies may prevent you from accessing some features that enhance your user experience.

VII. How do we protect children on our website?

We are committed to providing a safe environment for children online. When we collect information for membership inquiries, users are informed they must be at least 18 years of age or have parental consent to provide personally identifying information. We encourage parents to monitor children’s Internet use to ensure their safety while navigating BodyRenewAlaska.com and the rest of the web.

VIII. Does this Privacy Policy apply to external links found on this website?

While this site may contain links to other sites, please note that when you click on one of these links, you are navigating away from BodyRenewAlaska.com to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours. We are not responsible for the privacy practices or the content of such websites.

IX. How can you contact Body Renew?

If you have questions regarding our Privacy Policy, our website, or how we use your data, please email us at customerservice@bodyrenewalaska.com or call us at 9073362636.